How It Works
A clear, structured process from first conversation to final delivery. No surprises, no guesswork.
Inquire
Tell us about your project through our contact form. Share what you're looking for — branding, a website, or both — along with any context that helps us understand your goals.
We'll respond within two business days with next steps and any initial questions.
Discover
Once we've agreed on scope, you'll complete a guided discovery questionnaire through your client portal. For branding, that's 26 questions across six sections. For web design, 16 questions across four sections.
The questionnaire auto-saves your progress, so you can work through it at your own pace. You can also upload existing brand materials — logos, website screenshots, inspiration images.
Build
We get to work. For branding projects, this means research, strategy, verbal identity, then visual exploration and refinement. For web projects, it's sitemap, wireframes, visual design, then development.
Your portal tracks which phase the project is in, what's happening, and what to expect next.
Review
At key checkpoints, we share deliverables for your review. You can approve, request revisions, or leave notes — all through the portal. Nothing moves forward without your sign-off.
Revision rounds are built into the process. We'd rather get it right than get it fast.
Deliver
When everything is approved, you receive your final assets. For branding: your Brand Identity Guide and all logo files, color specs, and typography assets. For web: your live, deployed site with documentation and credentials.
Post-launch support and maintenance are available separately if you need ongoing help.
What to expect
Your own client portal
A dedicated space to complete your discovery questionnaire, upload materials, review deliverables, and message us directly. Everything in one place.
Checkpoint approvals
Work doesn't move to the next phase until you've reviewed and approved. You're always in the loop and always in control.
Clear communication
No jargon, no disappearing acts. You'll know what we're working on, what's coming next, and when to expect deliverables.
Ready to start?
Tell us about your project and we'll take it from there.
Get in Touch